Here's what our customers are saying today...
Rapid Express Transport has more than 60 years of successful experience in the transport industry and fortune 100 company management. We successfully work with customers across all industries and can handle virtually any type of freight or shipping needs. We would welcome you to contact us anytime to see how you can put our experience to work for your customers and organization. Here are just a few quotes from some of our customers.
- As our customers requirements get more aggressive and our lead-times shrink, we increasingly rely on partners who are fast, reliable yet affordable.
- Rapid Express Transport is
one of those partners, one we can count on
to handle even our most critical logistic
PEKO Precision Products, Inc.
- I have worked with Rapid Express for over 7 years. They have been a reliable source for safely and securely transporting finished goods, machine components, and
- equipment, in
a timely fashion! I have tried using
alternate sources for these local
transportation needs but I am often
disappointed in their delivery time.
Rapid Express has never been late either
returning goods to our company or
delivering to a vendor, even on short
notice! I would find it quite difficult to
consistently complete our projects on
time and on budget without Rapids dependable
service! Many of our goods produced are
quite expensive and require a transportation
provider that is aware of the importance
of careful handling of these goods. Not once
have I ever taken receipt of a damaged
component, when I choose Rapid Express as my
courier!! I appreciate their services and
willingness to go above and beyond, when
required to do so”!
- We just want to thank you for the excellent service your delivery company has been providing us over the years. We have used other companies in the past, and
- their drivers have created
problems with or customers. Customer service
is important it every aspect of our
business, including delivery. Your company
has provided the
kind of customer service our customers require. Thank you.
PRESSTEK PRINTING, LLC
- We have used Rapid Express Transport for some time now. They perform the majority if not all of our local delivery. In that time, they have been a consistently reliable
service. We are an industrial distribution
company. We serve a large number of
customers in a number of different
industries. More than a few will contact us
with urgent or special delivery requirements. The team at Rapid is easy to reach, and accommodating to specific needs. The have consistently supported us if there has
been an after-hours requirement. I do recommend them.
- Rapid Express Transport service has been a great asset to Mitchell Machine Tool in the past 7 years. We manufacture parts from one pound up to five ton pieces.
experience has been very good. Once call to
dispatch, any time of the day, and I am set
for a pick-up or delivery. Drivers are
dedicated to moving the freight on time,
with no damage. Pricing is very competitive to other services in this area. I would highly recommend Rapid Express for any of your shipments.
Mitchell Machine Tool
- Rapid Express is our #1 choice for all of our local transportation needs. They are professional, dependable and a pleasure to do business with.
CJK Manufacturing, LLC
- Rochester Automated Systems has used Rapid Express Transport for over seven years. Over the course of those seven years Rapid has transported shipments
- of small parts to complete
machines over a wide area with distances
of up to 150 miles round trip. The majority
of these shipments have been on short
notice with very minimal packaging. Rapid
Express Transport consistently handled
these shipments with on time deliveries and
no damage. Rapid Express Transport handles
99.9% of our “neighborhood” time
sensitive incoming and outgoing
transportation needs. We no longer ask
how much it is going to cost as we have the
confidence that we will be treated honestly
and fairly. Rochester Automated Systems
will continue our partnership as our
shipping needs increase. Thank you for
your continued excellent and cost effective
Rochester Automated Systems
- I would like to let you know how much I appreciate the service you and your team provide us. I know I am always in a hurry and can be very demanding, but you always
- treat me like I am your only
customer. It is nice to deal with a company
that understands that a freight
subcontractor is an extension of our own
company and treats our
vendors and customers with the same respect we require of our own employees. Many thanks and I look forward to a long and growing relationship. Sincerely,
- I have been meaning to send this letter to you for quite a while and just found the time. We here at the Rochester Prolife Branch all want to thank you for the great
you provide. In our business today customers
can be quite demanding and therefore we
expect a lot from our vendors. You have never
disappointed, when we have a need,
you’re here. When you get to our customers
location we never hear complaints, quite the
opposite in that we hear nothing but
complements. When I call, you always
answer the phone allowing me to move on to
the next task that I have. All of this you
do for what we think is a very fair price.
Becky please feel free to use me as a
reference at any time. Again thank you for
the outstanding service. Sincerely,